Frequently Asked Questions (FAQ)
Have questions about The Charm Anchor®? You’re in the right place. Below, we’ve answered the most common questions about how it works, compatibility, and custom options.
HOW IT WORKS
Q: How does The Charm Anchor® work?
A: The unique patented opening creates a restrictive path for the chain, keeping your charm or pendant locked in place. Unlike standard bails that slide freely, The Charm Anchor® prevents charms from drifting, clumping, or twisting on your necklace.
Compatibility
Q: What types of chains does it work with?
A: The Charm Anchor® is designed for finer chains with alternating links. It is not intended for smooth, flat chains, which may not provide the necessary grip. Please send an inquiry with more details if you’re unsure about your chain.
Ease of Use
Q: Is it easy to use?
A: Yes. The bail slides easily onto your chain. However, to attach The Charm Anchor® to a charm or pendant that does not already feature this bail technology, we recommend having a jeweler permanently secure it. Once attached, it is simple and convenient to use.
Pendant Options
Q: Can I use it with any pendant?
A: Yes—The Charm Anchor® works with most charms, pendants, and keepsakes that allow for a jump ring or bail. If you’re unsure, please send us a photo with details, and we’ll be happy to confirm compatibility.
Custom Orders
Q: Do you offer custom orders?
A: Yes—The Charm Anchor® is available for special requests and custom orders. Please contact us at info@Charm_Anchor.com for more details.